Kumar Prajapati
Senior Manager | Logistics and Operations
- Role
- Senior Operations Manager at GoBOLT
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Kumar Prajapati
I am a logistics and fleet operations leader with 15+ years of experience in inland…
Experience
Senior Operations Manager
Apr 2025 — Present · Gurugram, IN
As Senior Manager – Operations, I lead nationwide E-commerce logistics and control tower functions, ensuring seamless fleet utilization and service-level compliance across e-commerce operations.Key Responsibilities & Achievements:Heading the Control Tower to manage tracking, escalations, incident resolution, and SLA performance.Implemented GPS-based dispatch monitoring and optimized route strategies, achieving significant cost savings.Reduced vehicle downtime by 18% through automation and proactive maintenance planning.Built, trained, and mentored a 50+ member operations team to strengthen productivity and service quality.Developed digital reporting and real-time dashboards to enhance visibility and decision-making.This role has enabled me to combine technology, analytics, and leadership to deliver measurable efficiency gains and support business growth at scale.
Education
Veer Bahadur Singh Purvanchal University, Jaunpur
Bachelor's degree
2007 — 2010
Karnataka State Open University
Master of Business Administration (M.B.A.)
2013 — 2014
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