Iyer

Senior Key Account Manager @Enlink Managed Services

Navi Mumbai, IN

As a Senior Key Account Manager, my job description typically includes the following responsibilities and skills:1. Client Relationship Management:Build and maintain strong, long-lasting relationships with key clients.Act as the main point of contact for assigned accounts, understanding their needs and objectives.2. Strategy Development:Develop and implement account strategies to meet sales targets and drive business growth.Identify opportunities for upselling and cross-selling within key accounts.3. Performance Analysis:Monitor account performance and prepare regular reports on sales activity, account health, and market trends.Analyze client feedback and market data to inform strategies and improve service delivery.4. Collaboration:Work closely with internal teams (e.g, marketing, product development, customer service) to ensure a cohesive approach to client management.Coordinate with other departments to address client issues and deliver solutions effectively.5. Negotiation and Closing:Negotiate contracts and pricing agreements to maximize profitability while maintaining client satisfaction.Close deals and ensure smooth onboarding for new clients.6. Market Intelligence:Stay informed about industry trends, competitor activities, and emerging market opportunities.Provide insights to the leadership team regarding market positioning and strategy adjustments.7. Team Leadership:Mentor and support junior account managers and sales team members.Share best practices and contribute to the overall success of the sales team.

Mumbai University Mumbai

Bachelor's degree, Chemistry