Dixit
SCRUM Master | Product Management | Data Analytics | PMO | C-Suite Engagement | Agile Practitioner | Business Transformation & Integration | MBA - IIM Udaipur | Digital Transformation
- Role
- Scrum Master at DP World
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Dixit
As a business transformation expert, I\'ve streamlined business processes and set up…
Experience
Scrum Master
Jan 2023 — Present · Mumbai, IN
Hosted over 100+ agile ceremonies, including daily huddles, sprint planning, sprint reviews, and sprint retrospectives. Identified bottlenecks and impediments that the squad faced due to service delivery issues and developed a service delivery organization to handle increased business volumes. Developed unique value propositions across top industries, enabling the squad to offer value-added services to customers, resulting in a 15% increase in gross revenue. Developed a CSAT framework to gauge customer satisfaction on supply chain parameters, helping the organization better understand and cater to customer needs.
Education
Vasant Vihar High School and Junior college
High School
1998 — 2008
St. John's the Baptist Junior College, Thane
Higher Secondary, Science, 12th
2008 — 2010
Indian Institute of Management Udaipur
Master of Business Administration - MBA, Global Supply Chain Management
2020 — 2021
Fr. Conceicao Rodrigues College Of Engineering
Bachelor of Engineering (BE), Information Technology
2010 — 2014
Balaji Institute of Management and Human Resource Development
Master of Business Administration (MBA), Marketing
2014 — 2016
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