Raluca Tataru

About Raluca Tataru

Highly motivated and results driven achiever, with 15+ years of experience in occupancy, real estate planning, change management, program management and training, leading teams of 10+ staff members. Actively supported a consistent YOY increase in scope, as well as complex organizational and process changes.As a dedicated, inclusive and involved servant leader, I have helped my team achieve significant increases YOY in the areas of engagement +23%, client focus +19% and perception of management +21%, with additional marked increases in Safety & Wellness and Learning & Development +11%), and minimal team turnover.I have strong investigative and influence skills that allow me to deep-dive into process matters and provide valuable business solutions while building strong customer relationships. Very fast learner who never loses sight of the big picture while ensuring daily operations are not impacted by process changes or volume spikes. I am a passionate knowledge seeker, and my ability to accurately pinpoint complex chains of causality and process failure points should never be underestimated. My responsibilities have included real estate planning, training deployment and budgeting, facilitating training and learning, non-governmental organizations, trans-European university programs, and infrastructure program management. I am applying my formal knowledge on adult learning, organizational behavior and cognitive-behavioral psychology in the areas of leadership, training, team building, logistics/operations, cross-team collaboration and communications.Specialties- Occupancy Planning- Operations- Program & Project Management- Training, Learning & Development- Process Improvement- Data Analysis and Data Mapping- Customer Service- Coaching & Management- Planning & Event SupportStrengthsFinder 2.0 themes: Achiever, Learner, Input, Activator, Maximizer

Experience

1. Senior Business Operations Manager - Occupancy Planning

   CBRE

   Oct 2021 — Present · Redmond, WA, US

   Leading a team of Senior Occupancy Planners and Occupancy Planners who support Microsoft\'s headquarters in Puget Sound. Together, we are responsible for space planning, move and occupancy planning, stack planning, data management and client relationships for over employees across 100+ buildings.• Directly leading multiple strategic initiatives and KPIs, and engaging with Real Estate and Business Groups stakeholders across the organization• Supported the documentation and execution of Space Planning Principles and space strategy for the client portfolio• Overseeing continuous metrics and feedback gathering in order to optimize real estate planning, design standards, space utilization, and workplace experience & operations

Education

• University of Washington

  Certified in Adult Learning, Training and Development, Training & Adult Learning and Development

  2010 — 2011

• Babes-Bolyai University

  BA, Psychology

  1998 — 2002

Skills

• E-Learning
• Team Leadership
• Training
• Sharepoint
• Microsoft Excel
• Powerpoint
• Operational Excellence
• Talent Management
• Master Scheduling
• Instructional Design
• Operational Planning
• Leadership Development
• Change Management
• Data Analysis
• Training Delivery
• Project Management
• Performance Management
• Crm
• Employee Training
• Microsoft Crm
• Team Building
• Management
• Organizational Development
• Program Management
• Sumtotal Lms
• Process Improvement
• Coaching