Raluca-Stefana Pauna
Customer Operations Manager @Green Project Technologies
Edinburgh, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2025 — Present
Customer Operations Manager @Green Project Technologies
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London, GB
Oversee customer operations, building scalable systems, processes, and automation that improve service quality and team efficiency. Partner cross-functionally to align CX operations with product and commercial goals.
EDUCATION
2018 — 2019
CIM | The Chartered Institute of Marketing
Professional Digital Marketing Level 4
2012 — 2015
University of Worcester
Bachelor of Arts with Honours
ABOUT RALUCA-STEFANA PAUNA
My work sits at the intersection of customer experience design, service delivery, and…
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