Ralph Owens
Chief Information Officer @Members Choice Credit Union (Houston, TX)
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WORK HISTORY
Chief Information Officer @Members Choice Credit Union (Houston, TX)
Katy, TX, US
EDUCATION
Purdue Global
Bachelor of Science - BS, CyberSecurity
ABOUT RALPH OWENS
I am a business-driven technology executive and 2x Houston CIO of the Year Finalist with over 27 years of experience engineering secure, scalable digital ecosystems across the financial services, energy, and healthcare verticals. My career is defined by a commitment to aligning technology strategy with business priorities to deliver measurable results in growth, efficiency, and innovation.Currently, I am spearheading the Enterprise AI Transformation at Members Choice Credit Union. In this role, I bridge the gap between legacy core banking operations and AI-native infrastructure, ensuring that emerging technologies act as a strategic enabler of long-term success rather than just an operational cost. I specialize in navigating the \"high-stakes\" intersection of innovation and regulation, successfully leading organizations through rigorous NCUA and TCUD exams.Why I Lead Differently: From my foundational experience as a Nuclear Welder in the U.S. Navy to managing $20M+ technology budgets for major financial institutions, I have focused on building high-performing teams and resilient architectures. I don\'t just implement technology; I architect the governance and security frameworks (NIST/CISA) that allow organizations to innovate at speed without compromising data integrity or member trust.Core Strategic Impact- AI & Intelligent Automation: Architected and deployed AI and RPA frameworks that recaptured over operational hours annually- Revenue Capture & Continuity: Engineered infrastructure reliability for platforms capturing an average of $17M in monthly revenue- Cloud & Infrastructure Sovereignty: Leading the transition to Microsoft Azure and private cloud environments to support high-compute AI workloads- Elite Regulatory Excellence: Proven track record of \"Zero-Finding\" audits in highly regulated environments through robust NIST-based governance.I am a transformational leader dedicated to leveraging technology to strengthen competitive positioning and enhance the customer experience. I am currently pursuing advanced AI leadership credentials through Wharton Executive Education and the IAPP to define the future of Responsible AI in global finance.
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