Ralph Worby
Senior Manager Transactional Banking @TSB Bank
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WORK HISTORY
Senior Manager Transactional Banking @TSB Bank
Operational leadership of Self Service and Cash Operations, ATM disputes and Post Office Banking. Strategic achievements include development of unique and industry-leading propositions such as TSB Pods in partnership with Note Machine, and the OneBanx kiosk solution which won an SFT Award for \'Best Fintech Collaboration\'.Currently working in partnership with NCR to outsource TSB\'s Self Service estate to drive not only cost efficiencies, but a better customer and colleague experience.
EDUCATION
The University of Manchester
BSc, Geography
University of Kent
Diploma of Education, Financial Markets and Management
Institute of Financial Services
Cert RBCB, Retail Banking Conduct of Business
SKILLS
ABOUT RALPH WORBY
Helping to shape the future of Access to Banking Services | Operational and Strategic leadership of Self Service, Cash and Strategic Relationships at TSB Bank
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