Ralph Rillero
PMO Delivery Manager at Crossfuze
- Role
- Pmo Delivery Manager at Crossfuze
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Ralph Rillero
Senior technology leader with passion and experience driving performance improvement for internal and external customers. Broad based IT background in terms of industries, technical platforms, functions, architectures, organizational/team structures and roles provides insight to solutions and approaches for delivering value in any situation. Has led global and co-located organizations and managed portfolios of programs and projects to build and improve capabilities used by external customers, as well as by internal teams for delivering IT services to external customers.
Experience
Pmo Delivery Manager
Aug 2022 — Present
Coaching and mentoring a team of Engagement Managers to achieve outstanding results while growing their skills, experience and responsibility levels • Focused on enhancing delivery processes and methods to drive improvements in productivity, quality and client satisfaction
Education
Cleveland State University
Master of Business Administration - MBA, Finance
Binghamton University
BS, Accounting
Skills
- IT Service Management
- Change Management
- Project Portfolio Management
- Leadership
- IT Outsourcing
- Itil V3 Foundations Certified
- IT Service Delivery
- IT Management
- Team Building
- IT Governance
- Quality Management
- Cross-Functional Team Leadership
- Process Improvement
- Global Application Development
- Project Management
- Professional Services
- IT Strategy
- Software Development
- Program Management
- Sdlc
- IT Operations
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