Ralph Reidell
I partner with MSPs to help fuel their growth and drive revenue.
- Role
- Senior Account Director at ConnectWise
- Location
- Dayton, OH, US
- LinkedIn followers
- 500 followers
About Ralph Reidell
My career has been mostly in the Automotive Retail vertical selling hardware, software, and services to car dealers. My most recent focus has been on cybersecurity sales and recently earned a CompTia Security+ Certification. I have a knack for being able to explain highly technical solutions to non-technical buyers through use of colorful analogies and story telling in a consultative approach.I loved being in the automotive retail vertical and consulting with and selling to car dealers. Once you figure out the complexities and idiosyncrasies of the various departments, car dealers are fun to work with. That said, my passion is in Cybersecurity for businesses. There is an extreme sense of accomplishment in helping companies leverage solutions that protect information from \"the bad guys\". ConnectWise is the perfect home to help me further develop these skills.In my previous role, I was based virtually out of Dayton, Ohio and have enjoyed traveling extensively throughout the upper Midwest. One of the benefits to being in the Dayton Metro is that I am easily within commuting distance to both the Columbus and Cincinnati markets.Core Competencies: Network Security / Cybersecurity LAN / WAN Solutions Telephony DMS / Software Sales / SaaS Sales Account Management and New Business Development Technical Sales / Sales Presentations Negotiating and Closing CRM (Salesforce.com) Digital Advertising / Marcom Technology (Google Ad Words, etc.) Marketing Solutions CompTIA Security+ CertificationCybersecurity Sales Focus:SIEM services via MSSPFirewalls (Fortinet, Meraki, Zscaler)EDR (SentinalOne)MFA (Cisco Duo)Active Directory via MSPSecurity Awareness Training (KnowB4)Email Protection (Proofpoint)
Experience
Senior Account Director
May 2023 — Present · Dayton, OH, US
Senior Account Director Lead and expand relationships with major account partners (largest Private Equity Backed MSPs). Collaborate with cross-functional teams to build and execute a strategy to ensure the mutual objectives between company and partner are met, strategic goals are accomplished, and key relationships are fostered with internal and external stakeholders.• Finished first for FY24 amongst 67 North American Account Managers at 166% of plan, earning Sales Club Status• Earned Account Manager of the Year FY24 and honored with Software Athlete Award FY24• Manage book of 50 PE Backed MSPs representing $2.0M in Monthly Recurring Revenue• Partnered with Strategic Sales to renegotiate and upsell at-risk Client from $80K to $88K MRR• Identified and cultivated $35K+ MRR upgrade and new business opportunity with largest Partner• Collaborated with multiple departments to establish an M&A process to streamline conversions and migration projects for a High-Profile Partner• Negotiated and closed $45K MRR renewal with new solution penetration Q4FY2023• Worked with Acquisition Sales and Legal to draft a custom Master Service Agreement to win a Private Equity Firm that continues to expand in late FY24 and entering FY25• Finished first in new-hire class of 20 for Sales Training
Education
Miami University
Management Information Systems, General
1994 — 1996
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