Ralph Rakesh
Manager Consulting & GCC Business Development
- Role
- Manager Consulting at CGI
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ralph Rakesh
With over 20 years of experience in the IT industry, I am a seasoned manager consulting at CGI, a global leader in IT and business consulting services. I have multiple ITIL & Cloud certifications that demonstrate my proficiency in IT service management and best practices.My core competencies include GCC strategy & delivery, business development service delivery, transition management, client relationship building, process improvement, and automation. I have successfully delivered complex and large-scale IT projects for various clients across different domains and geographies, ensuring high-quality outcomes and customer satisfaction. I also have extensive experience in hiring, training, and managing diverse and high-performing teams, fostering a culture of collaboration, accountability, and excellence.
Experience
Manager Consulting
Jun 2018 — Present · Bangalore, IN
Education
Pandiaraj Matriculation School
MSC
1997 — 1999
Hindustan College of Engineering & Technology - Anna University.-2005
BE; MBA
2001 — 2005
Hindusthan College Of Engineering & Technology
Bachelor of Engineering (B.E.)
2001 — 2005
Central Higher Secondary School
HSC
1999 — 2001
Skills
- Customer Relationship Management (Crm)
- Crm
- Itil
- Vendor Management
- Management
- Sla
- IT Service Management
- Account Management
- Change Management
- Service Delivery
- Business Analysis
- Process Improvement
- Project Management
- Team Management
- Team Leadership
- Business Intelligence
- Business Process Improvement
- Transition Management
- Outsourcing
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