Ralph Hughes

About Ralph Hughes

PERSONAL SUMMARY: My professional experience in both business ownership and B2B sales…

Experience

1. Senior Account Director

   Lumen Technologies

   Jan 2012 — Present · Tulsa, OK, US

   Formerly Level 3 Communications• President\'s Club• Successfully developing sales to new and existing mid to large enterprise customers. • Negotiating pricing structure and contract terms with enterprise customers. • Reviewing contracts, agreements, amendments and corporate credit applications for enterprise customers.• Coordinating and leading external and internal meetings and conference calls in the areas of sales, deal negotiations, engineering and billing disputes or errors.• Developing and implementing account management plans that provide clearly defined strategies, tactics and timeframes to maximize revenue and customer satisfaction. • Continually learning and developing knowledge of new technologies and systems, including IP, Voice, Colocation, Cybersecurity, BC/DR, Content Delivery, Managed Services.Key Achievements:• President\'s Club for Top Sales

Education

• Oklahoma State University

  Bachelor of Science, Business Administration

  1981 — 1986

Skills

• Project Management
• Salesforce.com
• Cyber-Security
• Project Planning
• Finance
• Sales Operations
• Treasury Management
• Customer Service
• Teaching
• Successful Business Owner
• Retirement Planning
• Windows
• Powerpoint
• Microsoft Excel
• Training
• Negotiation
• Treasury Services
• Owner-Managed Businesses
• Research
• Virtual Private Network (Vpn)
• Commercial Banking
• Salesforce
• Hiring
• Interviewing Skills
• English
• Bc/Dr
• Voice Over Ip (Voip)
• Internet Banking
• Account Management
• Microsoft Word
• Telecommunications
• Sales Management
• Administration
• Outlook
• Qualified Retirement Plans
• Cloud Computing
• Microsoft Office
• Sales