Ralph Cahill

About Ralph Cahill

At my core, I\'m a problem solver. If something doesn\'t look right, if something is going in the wrong direction, I feel an inherent need to solve the problem. To make things right. I\'ve spent my entire adult life solving problems both inside the military and out. I\'ve been in command of sailors and I\'ve managed multi-million dollar projects in a multi-billion dollar company. I have a passion for providing the best results for my customers and my team.I have nearly 30 years of military experience including military command coupled with over 15 years of Project Management and Customer Service experience. I\'m driven to excel and to improve. I\'ve reached the rank of Captain in the Navy Reserve and earned 2 Masters Degrees. I\'ve successfully led military units that earned top rated recognition and successfully completed dozens of manufacturing projects.I\'m ready to rock.Specialties: Customer Service, Sales, Project Management, Engineering, Engineer Management, Personnel Management, Leadership, Rock Star (seriously I was a lead singer in a rock cover band for 8 years).

Experience

1. Global Strategic Program Manager, Cloud and Service Providers

   Schneider Electric

   Mar 2026 — Present · Jacksonville, FL, US

   As a key leader driving execution for complex, global customer accounts, I oversee end‑to‑end operational performance, strategic alignment, and customer growth initiatives. I translate the Account Strategic Plan into actionable execution, ensuring operational readiness, high‑quality pipeline management, and accurate forecasting that enables informed business decisions.I develop and maintain comprehensive 360° account reporting and scorecards—integrating revenue performance, customer satisfaction, project health, escalations, pipeline, and innovation metrics. By aligning data with customer scorecard expectations and leading customer satisfaction programs, I help strengthen relationships and drive continuous improvement.I coordinate and align global account teams across regions and business units, ensuring consistent communication, seamless onboarding, and cohesive messaging. My role includes facilitating executive engagement and leading business reviews that advance strategic alignment and partnership development.Focused on customer growth, I identify new opportunities, qualify Schneider Electric entities to transact globally with customer entities, and support strategic customer business reviews. I also work to ensure appropriate capacity, governance, and resourcing—driving awareness at the executive level and supporting key frame agreements.A champion of continuous improvement, I help ensure lessons learned feed into strategy and support co‑innovation initiatives that enhance value for both the customer and the business.

Education

• U.S. Naval War College

  Master of Arts - MA, Defense and Strategic Studies

• Naval Academy Preparatory School

  College/University Preparatory and Advanced High School/Secondary Diploma Program

  1995 — 1996

• United States Naval Academy

  Bachelor of Science, Electrical Engineering

• Joint Forces Staff College, National Defense University

  Joint and Combined Warfighting School-Hybrid/JPME II, Military Joint Operations Planning and Strategy

• Institute for Veterans and Military Families - IVMF

  Project Management Professional Certification, Project Management

• Navy Nuclear Prototype

  Nuclear/Nuclear Power Technology/Technician

  2001 — 2001

• Old Dominion University

  Masters, Engineering Management

  2003 — 2005

• Navy Nuclear Power School

  Nuclear/Nuclear Power Technology/Technician

  2000 — 2001

• Norristown Area High School

  Diploma, Regular/General High School/Secondary Diploma Program

  1990 — 1994

• American Military University

  Homeland Security

Skills

• Weapons
• Nuclear Engineering
• Force Protection
• Social Media
• Tactics
• Management
• Alternative Rock
• Nuclear Safety
• Project Planning
• Navy
• Reactor
• Power Generation
• Leadership
• Proposal Writing
• Business Development
• Military Operations
• Electricians
• Military
• Maritime
• Electronic Warfare
• Project Management
• Information Assurance
• Command
• Music
• Nuclear
• Government
• Dod
• National Security
• Training
• Electrical Engineering
• Top Secret
• Analysis
• Preventive Maintenance
• Switchgear
• Program Management
• Maintenance Management
• Singing
• Intelligence Analysis
• Defense
• Organizational Leadership