Ralf Hamester

Lead Inhouse Salesforce Consultant @AutoScout24

Munich, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Lead Inhouse Salesforce Consultant @AutoScout24

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Munich, DE

As the leading subject matter expert in CRM, I drive the optimization and transformation of sales, service, and customer success processes across multiple markets. I provide in-house consulting to enhance operational efficiency, foster cross-country collaboration, and align teams with strategic goals. By spearheading digital transformation initiatives, I lead the shift towards AI-driven sales and service processes, ensuring scalable, data-driven decision-making and improved customer experiences.

EDUCATION

1986 — 1992

Georg-Büchner-Gymnasium

General Qualification for University Entrance, Mathematics, Biology, English, Geography

1995 — 2000

Universität Passau

Degree in Business Administration, Tax, Banking, Business English

SKILLS

UnternehmensanalyseProduct ManagementTelecommunicationsSalesforce Sales CloudAnalysisBusiness DevelopmentE-CommerceChange ManagementBusiness TransformationBusiness Process ImprovementBusiness AnalysisProcess ManagementProjektmanagementProduktmanagementCustomer Relationship Management (Crm)Management ConsultingProject ManagementVeränderungsmanagementSalesforce.comUnternehmensberatungBusiness Strategy

ABOUT RALF HAMESTER

Addicted to the Salesforce ecosystem.

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Ralf Hamester — Lead Inhouse Salesforce Consultant at AutoScout24 in Munich, DE | Unifers