Ralf Graf
Strategy & Transformation Lead Consultant @Futurelab
Signup · Get unlimited contacts
WORK HISTORY
Strategy & Transformation Lead Consultant @Futurelab
Berlin, DE
My passion is to inspire, empower and support organisations to create and sustain great, effortless and profitable customer experiences.I accomplish this by- Gathering relevant customer insights- Developing targeted CX strategies- Fostering a customer-centric culture- Implementing collaborative working practicesI have built up extensive CX-expertise in over two decades of customer experience transformation for leading international brands.
EDUCATION
Bundesverband Mediation e.V.
Certified Conflict Mediator
Universität Trier
Graduate mathematician, Study of Mathematics
SKILLS
ABOUT RALF GRAF
My passion is inspiring, empowering and supporting teams and organisation to design and maintain great and frictionless customer experiences. I accomplish this by- Gathering relevant customer insights- Developing profitable CX strategies- Fostering a customer-centric culture- Implementing collaborative working practicesI have built up extensive CX-expertise in over two decades of customer experience transformation for leading international brands.Want to achieve customer experience excellence? Contact me here or drop me line at r••••••••@futurelab.net
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.