Ralf Henkel
Director of Warranty Services at Fluid Motion LLC (Makers of Ranger Tugs and Cutwater Boats)
- Role
- Director of Warranty Services at Fluid Motion, Llc
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Ralf Henkel
Working to build a warranty department that provides the best service to our customers…
Experience
Director of Warranty Services
Oct 2014 — Present · Seattle, WA, US
Working to build a warranty department that provides the best service to our customers and dealer network worldwide. Working to improve our product through thorough testing and helping all of our manufacturing plants to move our product to the next level. We are doing this by creating new processes for improved manufacturing and quality control, thereby saving on warranty cost. Keeping our customers happy is priority number one, and we achieve that by delivering the best product to market possible.
Education
Edmonds College
Business Administration, Management and Operations
2002 — 2004
Skills
- Marine Safety
- Boat Building
- Change Management
- Cross-Functional Team Leadership
- Small Boat Operations
- Manufacturing
- Transportation
- Management
- Team Building
- Leadership
- Logistics
- Customer Satisfaction
- Marine Engineering
- Continuous Improvement
- Public Speaking
- Marine Industry
- Procurement
- Navigation
- Operations Management
- Vessel Operations
- Program Management
- Yachting
- Marine Operations
- Engineering
- Budgets
- Inventory Management
- Sailing
- Process Improvement
- Vessel Management
- Team Leadership
- Supervisory Skills
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