Raleigh Turner
Associate Business Systems Analyst at ShareFile
- Role
- Associate Business Systems Analyst at Progress Sharefile
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Raleigh Turner
Sales Operations professional with 6 years of work experience with demonstrated ability to lead a team, operate in a project based environment, and enhance processes and initiatives. Young professional with a Bachelor\'s degree focused in Marketing, with a minor in Design & Merchandising from Appalachian State University.
Experience
Associate Business Systems Analyst
Jan 2021 — Present · Raleigh, NC, US
Work closely with other teams (Sales, Customer Service, Technical Support, Engineering, Fulfillment and Integration teams) to ensure successful delivery of product to customers through various channels • Support sales teams as needed for Enterprise and SMB account creation, corrections, licensing and financial requests • Create documentation of processes while training and mentoring other team members • Investigate issues regarding licensing and fulfillment for Enterprise customers within SalesForce and other applications • Track and troubleshoot system issues and bugs, escalating through JIRA ticket submission system if required
Education
Appalachian State University
Bachelor's degree, Marketing, with a minor in Apparel Design & Merchandising
2013 — 2017
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