Rakshitha R Shetty

About Rakshitha R Shetty

I am a results-driven Product Owner with 6+ years of experience in IT industry managing and developing high-impact software products, specializing in data-driven solutions. My expertise lies in translating business requirements into technical solutions and driving product development from inception to launch, all while ensuring data compliance, governance and maximizing user engagement.At Ernst & Young, I successfully led the end-to-end development of a sustainability product for a major CPG client, collaborating with global stakeholders, developers, and architects. Through strategic backlog prioritization and agile methodologies, I delivered 20+ releases, achieving a 60% increase in data collection across 50+ countries. I also spearheaded a data compliance strategy that improved data quality by 30%, ensuring alignment with internal sustainability standards.I have a proven track record of leveraging Agile principles, data analytics (SQL, Python), and Power BI to optimize product features, enhance user adoption, and implement effective go-to-market strategies. By fostering continuous feedback loops through supplier interviews and driving post-release training, I was able to improve Net Promoter Score (NPS) to 70% for a global user base.Throughout my career, I have had a chance to work with cross-functional teams, always prioritizing collaborative problem-solving and clear communication to deliver results. From working with global teams to designing and executing compliance-driven strategies, I am passionate about creating innovative, customer-centric products that meet both business goals and regulatory requirements.

Experience

1. Program Manager

   EY

   Apr 2024 — Present · Bengaluru, IN

   Managing $500k Account practice in working closely with business heads and CXOs. Collaborating with business stakeholders, Functional Heads,Vendors and Tech team for smooth delivery and implementation of the projects 2. Led the development and launch of digital product for a major CPG client, ensuring alignment with sustainability and governance standards.3. Collaborated with global stakeholders, developers, and solution architects to define product strategy, ensuring it met key business goals.4. Successfully delivered 20+ product releases, using Agile methodologies (Azure DevOps), including sprint planning, backlog grooming, and defining clear user stories.5. Drove a 60% increase in global data collection through efficient QA and UAT processes, ensuring timely product feature delivery.7. Enhanced data quality by 30% through the creation of a comprehensive data compliance strategy aligned with data governance and internal sustainability standards.8.Boosted user engagement by 40% through Power BI dashboards, while improving NPS score to 70% through post-release training and ongoing user feedback loops.10.Hosted a successful product discovery workshop in Brazil, mapping key business priorities for 2030 with global stakeholders.11. Identified product gaps and proposed third-party platform integrations, conducting cost-benefit analyses to enhance product value.12. Executed a go-to-market strategy, enabling product demonstrations and commercialization within the CPG sector.12. Handling team of 5+ direct reports and responsible for hiring, mentoring and devising upskilling plan for the team.

Education

• Deeksha Centre for Learning

  PUC

  2011 — 2013

• Indian Institute of Management Tiruchirappalli

  Master of Business Administration - MBA, General Management

  2020

• RNS Institute of Technology - India

  Bachelor of Engineering - BE, Electronics and Communication Engineering

  2013 — 2017