Rakshitha N Malnad
CRM Business Analyst at Bosch Global software Technology | SAP C4C & Data Insights RBIN Bosch |
- Role
- Customer Relationship Management Specialist at Bosch Global Software Technologies
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Rakshitha N Malnad
I am rakshitha am completed my bsc in computer science and electronics iam honest,self…
Experience
Customer Relationship Management Specialist
Bosch Global Software Technologies
Nov 2024 — Present · Bengaluru, IN
Spearhead CRM data analysis and reporting for cross-functional sales and marketing teams using SAP and Microsoft Tableau- Collaborate with stakeholders to gather business requirements and translate them into functional CRM solutions- Support CRM implementation and integration efforts aligned with business objectives, focusing on user adoption and process efficiency- Develop and maintain dashboards in Tableau to visualize customer interactions, pipeline performance, and sales KPIs- Analyze customer behavior trends and segmentation to enhance campaign effectiveness and customer engagement- Provide ongoing support and training to CRM users; act as liaison between business teams and IT- Ensure data accuracy and completeness in the CRM system by performing regular audits and data cleansing activities.
Education
Government High School chikkabidirukallu
Bachelor of Science - BSc
2019 — 2021
Bangalore University
Bachelor of Science - BSc
2018 — 2020
Karnataka State Open University (KSOU), Mysuru
Master of Science - MS
2023 — 2025
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