Rakshitha Gowda
Sr.Officer Border clearance @UPS
- Role
- Sr Officer Border Clearance at Cellcomm Solutions Ltd
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Rakshitha Gowda
Results-driven customer support professional with 6+ years of hands-on experience in…
Experience
Sr Officer Border Clearance
Sep 2022 — Present · Bengaluru, IN
Led a 5-member team managing 300+ daily LV shipments, ensuring timely processing and customs clearance.• Handled customer escalations via calls and emails, providing updates and resolving issues efficiently.• Coordinated with internal teams and regulatory bodies to resolve shipment delays and backlog.• Delivered daily status reports (DSR) to leadership for operational visibility.• Improved team productivity by optimizing resource use and monitoring performance.• Contributed to cross-functional teams (CHSP, WLD, ISMEA CIC) to drive process improvements.
Education
VIDYA VIKAS INSTITUTE OF ENGINEERING AND TECHNOLOGY
Bachelor of Engineering - BE
2013 — 2016
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