Rakshit Mendiratta

About Rakshit Mendiratta

SRE Leadership: System Reliability & Scalability: Ensures high availability…

Experience

1. Sre Leader

   IBM

   Jul 2022 — Present · Bengaluru, IN

   As SRE Leader, I am responsible for the below duties. Ensure System Reliability: Oversee the stability and performance of critical systems, minimizing downtime and ensuring high availability.Incident Management: Lead responses to system outages and performance issues, ensuring timely resolution and post-incident analysis.Performance Monitoring: Implement and maintain monitoring tools to proactively identify and address potential issues.Automate Operations: Drive automation of repetitive tasks to improve efficiency and reduce human error.Capacity Planning: Ensure systems can handle growth and scale efficiently through proactive capacity management.Collaborate with Teams: Work closely with development, operations, and other teams to implement best practices and improve overall system architecture.Continuous Improvement: Promote a culture of continuous improvement through regular reviews, feedback, and iteration on processes and tools.Security Compliance: Ensure systems comply with security standards and practices to protect data integrity and confidentiality.

Skills

• Xml
• Engineering
• Testing
• Process Management
• Telecommunications
• Itil Expert
• IT Service Management
• Change Management
• Customer Service Management
• Troubleshooting
• Vendor Management
• Configuration Management
• Incident Management
• Service Delivery Management
• Team Leadership
• Project Management
• Problem Management
• Agile Project Management
• Windows
• Business Process Design
• Requirements Analysis
• Integration
• Mysql
• Microsoft Office