Raksha Balasubramanyam
VP, Customer Success, Services and Support at Highspot
- Role
- Growing Customer Success and Services Highspot at Highspot
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Raksha Balasubramanyam
Customer success and professional services executive with 20+ years building and scaling…
Experience
Growing Customer Success and Services Highspot
Jul 2021 — Present · Seattle, WA, US
Highspot is the industry’s most powerful sales engagement platform. Across the sales cycle, Highspot scores and recommends content, delivers real-time alerts on how customers are engaging with content, and provides advanced analytics so you can optimize your pitches and content to win more deals.I head the teams that are responsible for all customer onboarding, implementations, and value delivery & success, Customer Learning, and Practices development.https://jobs.lever.co/highspot/9be169b6-c838-450a-81c9-ec4b1077b290
Education
SJC Institute of Technology
Bachelor of Engineering - BE, Information Systems
University of Washington
Nonprofit Management Certificate Program
2015 — 2015
Texas A&M University
MS, Management Information Systems
Skills
- Project Management
- Paas
- Agile Project Management
- Product Management
- Software Development Life Cycle (Sdlc)
- Saas
- Enterprise Software
- Sdlc
- Strategy
- Oracle
- Requirements Analysis
- Cloud Computing
- Consulting
- Cloud Operations (Sqm, Sa, Leading Practices)
- Soa
- Agile Methodologies
- Iaas
- Business Analysis
- Developer Platform / Ecosystems (Apis), Project Management
- Cloud Applications
- Software Project Management
- Crm
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