Raksha Singh

User Assistance Developer @Sap Signavio

Berlin, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2024 — Present

User Assistance Developer @Sap Signavio

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Berlin, DE

EDUCATION

2009 — 2012

Christ University

Bachelor's Degree, Journalism, Psychology, English

2012 — 2014

Christ University, Bangalore

Master’s Degree, English Literature with Mass Communication

SKILLS

Creative WritingPublic SpeakingRobohelpTeamworkCommunicationContent ManagementTechnical EditingTechnical WritingXmlOnline Help DevelopmentMicrosoft WordJiraDita XmlMicrosoft ExcelPowerpointSoftware DocumentationMicrosoft OfficeSocial MediaResearchEditingEnglish GrammarJournalismTeachingBasic HtmlPublic RelationsOnline HelpSnagitNews WritingBusiness EnglishTechnical Documentation

ABOUT RAKSHA SINGH

I am a User Assistance Developer at SAP Signavio. With around 10 years of experience in technical writing, UX writing, and copywriting, I’ve developed a versatile and adaptable skill set that enables me to create and maintain effective user-facing content for various digital platforms and channels.My passion is to help customers achieve their goals by writing content that is clear, concise, and delightful. I collaborate closely with developers, designers, and product owners to ensure that the product documentation is accurate and relevant. I’ve also spearheaded conversations with various vendors for digital adoption, content curation and publishing tools, and created onboarding and training video tutorials for various platforms in the past. I constantly strive to learn new tools, techniques, and best practices to improve my craft and deliver value to the company and the customers.

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Raksha Singh — User Assistance Developer at Sap Signavio in Berlin, DE | Unifers