Raksha Singh
(TL) Senior Technical Support Engineer
- Role
- IT Specialist at noon
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
IT Specialist
Feb 2025 — Present · Gurugram, IN
As an IT Specialist, I am responsible for managing and supporting a wide range of IT systems and tools critical to business operations. My role involved configuring and maintaining cloud-based platforms, ensuring seamless integration and performance across various departments. I handled daily operations and troubleshooting for dialer systems, Zoho CRM, and Fresh desk CRM, ensuring efficient workflow management and optimal customer relationship handling.In addition, I worked with Microsoft Azure to manage server infrastructure, including virtual machines, storage, and user access controls. My responsibilities also extended to resolving technical issues, supporting end-users, monitoring system performance, and implementing improvements for better productivity and security.
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