Rick Krueger
- Role
- Associate Director, Acx Community Relations at Audible
- Location
- Morristown, NJ, US
- LinkedIn followers
- 500 followers
About Rick Krueger
Customer Service professional with more 15 years of experience in customer service…
Experience
Associate Director, Acx Community Relations
Aug 2023 — Present
Skills
- Wireless
- Call Centers
- Management
- Escalations Management
- Mobile Devices
- Customer Experience
- Business Process Improvement
- Customer Service
- Account Management
- Cross-Functional Team Leadership
- Escalation Resolution
- Customer Retention
- Customer Satisfaction
- Project Management
- Leadership
- Team Leadership
- Cellular Communications
- Conflict Resolution
- Executive Relations
- Customer Escalation Management
- Telecommunications
- Customer Service Management
- Team Building
- Sales Operations
- Speech Analytics
- Customer Service Operations
- Process Improvement
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