Rakhi M.
Director of Business, Canada @Qed42
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WORK HISTORY
Director of Business, Canada @Qed42
AB, CA
Leading a team of Business Development Managers, Customer Success Managers, Pre-Sales Engineers and Technical Architects to secure a steady pipeline of Digital Transformation work- Collaborating closely with cross functional teams including PMO, Business Development, Engineering, CMS and Product Development to ensure smooth deliverables and customer retention- Delivering impactful results through transparency, balance, empathy, technical excellence, and a focus on understanding diverse client needs and adapting fast- Facilitating client communication, discovery, and advocacy for customer satisfaction and ROI- Overseeing proposal analysis, RFP response writing, sales support, business strategy, and estimation activities.
ABOUT RAKHI M.
Listening to problem statements from customers’ all over the world, looking for creative digital solutions, is what gets me out of bed everyday. Every problem statement is unique and out of the 100 possible solutions, I enjoy using my experience and a data oriented approach - to recommend and execute The Perfect Solution. My learning curve has had me playing different roles from a Developer to an Agile Project Manager to a Business Director, thereby giving me an understanding of the nuances of each of these roles and how to leverage the balance for a “happy team, happy customer” experience. I am currently contributing to Sales, Operations, Marketing and PMO Delivery practices. As my way of contributing back to the Open Source Community, I have participated in several initiatives and conferences as a volunteer, track chair, speaker, an active contributor and a listener. In all this time, I have discovered my strengths as :* Intuitively adapting processes to best serve the needs of the customers * Thriving in challenges and constraints * Articulating problems and solutions in a language that everyone understands * Being highly organized and detail oriented * Constantly learning through retrospectives (Inspect and Adapt) I don’t code anymore, but I work with a very solid team that does. At QED42, we have served 200+ clients worldwide using Open Source technologies and some ace design practices. Some of our customers include - SABMiller, Nestle, Stanford, FILA, ILAO, Ashoka foundation, Azim Premji Foundation and more. Over the past decade, we have grown into a mature centre of excellence, offering end-to-end digital solutions, from concept to execution and ongoing support. Industries Worked with : Automobile, BFSI, E-commerce, Entertainment, Higher-Ed, E-FMCG, Fashion and Retail, Government, Healthcare, Legal Tech, Media & Publishing, Non profits, Real Estate, Travel & Living, Telecom. If you have a problem, we certainly have the skill and the solution to solve it together. Reach out if you would like to talk about your story, business, dogs and/or mountains.
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