Rakhi Rajpal

About Rakhi Rajpal

Global business operations manager with expertise in project accounting operations, reporting metrics, and continuous process improvement. Currently serving as CCI Order Partner Manager at Amazon Web Services (AWS), enabling financial accuracy, compliance, and operational alignment with contractual requirements across AMER regions. I specialize in optimizing global order-to-cash (O2C) processes and driving cross-functional collaborationAt AWS, I have developed scalable operational initiatives and served as a liaison for audits and compliance, ensuring alignment with regulatory and corporate standards. Leveraging strong program management and strategic planning skills, I have partnered with Sales, Legal, Finance, and Operations teams to design solutions that enhance efficiency and performance. Certified in PRINCE2 Foundation, PRINCE2 Practitioner, and ScrumMaster (CSM®), with a focus on driving data quality, operational excellence, and informed decision-making.

Experience

1. Order Partner Manager

   Amazon

   Jun 2022 — Present · WA, US

   Project accounting operations for AWS Professional Services across AMER regions, ensuring financial accuracy, compliance, maintain alignment with contractual requirements and SOW’sCollaborated with sales teams to optimize operational efficiency and enhance customer engagement in service deliveryBuilt and maintained strategic partnerships across Sales, Legal, Business Operations, Systems, Insights, and Finance teams to drive organizational successDesigned and implemented comprehensive reporting dashboards and KPI tracking systems to monitor data quality and drive informed decision-makingContinuously review and optimize operational processes and seek opportunities to reduce transactional workload through deep dive analysis.Develop scalable training modules for potential global audience using appropriate tools (Wisdom, Wiki pages, etc.)

Skills

• Oracle Applications
• Oracle E-Business Suite
• People Management
• Microsoft Office
• Excel
• Word
• Customer Relations
• Research
• Microsoft Excel
• Microsoft Word
• Operations Management
• Software Project Management
• Customer Service
• Business Analysis
• Management
• Training
• Human Resources
• Project Planning
• Process Improvement
• Project Management
• Project Delivery
• Change Management
• Vendor Management
• Crm
• Team Management
• Business Process Improvement
• Customer Relationship Management (Crm)