Rakesh V

About Rakesh V

An accomplished business continuity and disaster recovery professional, I leverage over 19 years of experience spanning data center management, project implementation, technical support, and client relationship management. With a Master\'s in Business Administration from Sikkim Manipal University and a Post-Graduate Diploma in Cyber Law & Cyber Forensics from National Law School of India University, Bengaluru, my expertise is complemented by the prestigious Certified Business Continuity Professional (CBCP) certification.Currently, I serve as a Recovery Analyst Senior at Fidelity Information Services, responsible for ensuring seamless business operations through robust disaster recovery and continuity strategies. Previously, I spearheaded data backup operations as the Lead at Capgemini, and managed escalations for the UK & Ireland region as a member of Dell\'s Customer Relations Team.My proficiency extends to overseeing end-to-end data center implementation and relocation projects, working closely with clients across Britain, Ireland, and the United States. I have successfully delivered inbound technical projects encompassing hardware support, PC troubleshooting, ISP assistance, operating system diagnostics, and data backup application management.An exceptional communicator with strong analytical, logical, and interpersonal abilities, I thrive under pressure and consistently meet deadlines. My adaptability allows me to effectively collaborate with business and management teams at all levels, fostering productive relationships and driving successful outcomes.

Experience

1. Business Continuity Manager

   FIS

   Mar 2019 — Present · Bengaluru, IN

   Conduct BIA assessment, work with the team to define critical time sensitive systems and business functions• Design, develop and document Business Continuity and Disaster recovery plans• Co-ordinate DR/BCP exercises• Facilitate training with critical support staff and management• Develop project plans for lifecycle of DR/BCP project• Develop presentation for senior management• Participate in the internal and external audits• Conduct post test exercises and advise the business on the gaps in the testing• Publish the DR exercise results with the management and clients

Education

• Indira Gandhi National Open University

  MSc, Information Security

• RBANM’s First Grade College, Bengaluru

  Bachelor of Computer Applications - BCA, Computer Science

  2002 — 2005

• Sikkim Manipal Distance Education

  Master of Business Administration (MBA), Project Management

  2011 — 2012

• National Law School of India University

  Post Graduate Diploma in Cyber law and Cyber Forensics, Cyber/Computer Forensics and Counterterrorism

  2019 — 2020