Rakesh Kumar
FinTech || Data Analyst || Business Analyst || Predictive Analysis || Collection Strategies || CRM Analyst||
- Role
- Senior Analyst Ii at Gain Credit
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rakesh Kumar
13 years of Experience in discovering the underlying business need to be addressed, capturing requirements, assisting with the business case, Planning, and monitoring, Translating, and simplifying requirements, Requirements management and communication, Requirements analysis, modeling the requirements to ensure they are complete & unambiguous. Expertise in using Project tracking tools like JIRA for Defect Tracking.• Expertise in Functional & Business documents, High level Detailed design documents, technical requirements. Having essential skills and business knowledge to facilitate understanding of employers’ needs required for success in any of the projects.• Involved in daily support activities for reviewing and analyzing data requirements, weekly calls for service request information, Business case development, prioritizing requirements and support requirement based on data and value added.• Well versed with project management concepts and have been rigorously involved in work estimations, budget resource planning, requirement gatherings, forecasting and delivering releases. Mentored team and educated key stakeholders to adopt and utilize scrum principles effectively.• Expertise in Functional & Business documents, High level Detailed design documents, technical requirements. Having essential skills and business knowledge to facilitate understanding of the projects.• Use of Mysql, Python, Statistical decision and machine learning Algorithms for improvement in product.
Experience
Senior Analyst Ii
Sep 2011 — Present · Chennai, IN
Optimising and Managing entire collections Portfolio.2. Working on improving Online, recurring, Bank, and Cheque payments for UK customers.3. Proficient in card services and Payment Gateway Setup.4. Dispute, Fraud and Chargeback Management5. Third-Party vendor Management.
Education
k v no 2 Halwara, ludhiana
10th
1998 — 2003
B S A Crescent Engineering college
MCA, Computer Science
2007 — 2010
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