Rakesh Kumar
Customer Operations @Capital on Tap
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WORK HISTORY
Customer Operations @Capital on Tap
Cardiff, GB
EDUCATION
Delhi University
Bachelor's degree, Humanities/Humanistic Studies
Alliance Française de Delhi
Level- A1, French Studies
Suraj Bhan DAV Public School - India
12th
Cardiff University / Prifysgol Caerdydd
Master's degree, Business Administration and Management, General
CSKM Public School
10th (Matriculation)
ABOUT RAKESH KUMAR
Business development strategist with a track record of turning challenges into growth opportunities across tech, healthcare, finance, and e-commerce. I excel at building authentic partnerships, leading cross-functional projects, and turning strategic ideas into measurable results.I’ve co-founded a fashion startup, expanded markets across North America and Europe, boosted revenue by 30% in Toronto, and partnered with C-suite leaders to accelerate growth. Currently at Capital on Tap, I support small business clients through data-driven customer operations and process improvement.Armed with an MSc in Business Management from Cardiff University, I bring a blend of commercial acumen, analytical thinking, and operational discipline. Open to opportunities in business development, operations, or project management, I thrive in fast-moving environments where strategy meets execution.Outside work, I’m passionate about podcasts, badminton, and networking—always keen to connect with people who think big and execute smart.
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