Rakesh Patel
Leader of Systems Engineering at The Weather Company, an IBM Business
- Role
- Leader of Systems Engineering at The Weather Company
- Location
- Marietta, GA, US
- LinkedIn followers
- 500 followers
About Rakesh Patel
Accomplished enterprise system engineering leader with over 20 years of experience in team, technology and process transformation. Proven ability to collaborate with executive sponsors, internal stakeholders and customers to provide solutions that solve complex organizational challenges. From strategy to execution, demonstrated history as a people leader, platform owner, facilitator, program manager, business continuity focal and compliance advocate.
Experience
Leader of Systems Engineering
Sep 2020 — Present · US
As the ServiceNow platform owner and architect, lead the roadmapping, budgeting, iterative design and development cycles to support automated workflow application suites utilized by internal and external stakeholders, users and customers. Iterations prioritize workflow simplicity through proactive UI design (e.g, focused on flow, UI policy, reference data dependency, self help, etc.), code for processing complications, optimized UX, minimize support and maintenance, security & privacy compliance, etc.As the business unit Business Continuity Program Focal, work with LOB leaders and functional SMEs to educate, rescope, revise and test BCPs annually to align with organizational, technology, regulatory and climate (e.g, COVID), changes. Work with LOB leaders to improve resiliency of BAU LOB operations and refine mitigation strategies that provides total coverage for continued operations during BC events.
Education
Bournemouth University
BSc (Hons), Information Systems Management
1991 — 1996
Skills
- Powerpoint
- Leadership
- Vendor Management
- Peoplesoft
- Change Management
- Software Documentation
- Sdlc
- Software Development Life Cycle (Sdlc)
- Business Process
- Telecommunications
- Analysis
- Operations Management
- Budgets
- Business Requirements
- Process Engineering
- Business Analysis
- Business Process Improvement
- Visio
- Compliance
- Management
- Integration
- Training
- Testing
- Process Improvement
- Business Intelligence
- Project Management
- Requirements Analysis
- Program Management
- Inventory Management
- Data Analysis
- Networking
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