Rakesh Kumar
ServiceNow Solution Architect |Story Teller| Optimize ServiceNow Platform|
- Role
- Solutions Architect at Infosys
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rakesh Kumar
As a ServiceNow Architect,I work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers realize maximum business value from their investment in the ServiceNow platform. I provide clients with long-term prescriptive guidance and technical governance in their pursuit of strategic business outcomes. Specialties:ServiceNow Certified System AdministratorServiceNow ITSM Implementation Certified Servicenow Certified Implementation Specialist HRITIL v3 Expert Certified.Six Sigma GreenBelt Certified
Experience
Solutions Architect
Aug 2024 — Present · Bengaluru, IN
Education
West Bengal University of Technology, Kolkata
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
2002 — 2006
Skills
- Windows
- Itom
- Service Level Management
- Integration
- Software Development Life Cycle (Sdlc)
- Client Training
- Unix
- Itil V3 Foundations Certified
- Cmdb
- Microsoft Office
- Problem Management
- IT Service Management
- Change Management
- Requirements Analysis
- Incident Management
- Bmc Atrium Orchestrator
- Srm
- Bmc Remedy
- Solution Architecture
- Sql
- Remedy User
- Servicenow
- Itil
- Bmc Remedy Administration
- Testing
- Vendor Management
- Remedy Ar System
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