Rakesh Hanumanthaiah

Strategic Hospitality with Diverse Experience | Guest Service Excellence

Role
Food and Beverage Manager at Fairmont San Francisco
Location
San Francisco, CA, US
LinkedIn followers
500 followers

About Rakesh Hanumanthaiah

If you want to walk fast, walk alone. But if you want to walk far, walk together.”-…

Experience

  1. Food and Beverage Manager

    Fairmont San Francisco

    Jan 2025 — Present · San Francisco, CA, US

    Oversee daily operations for three distinct outlets: Laurel Court, Cirque, and In-Room Dining (IRD), managing a team of over 90+ employees.Manage all labor scheduling, forecasting, and productivity for the department, ensuring operational efficacy and cost control.Achieved a Loyalty Overall Assessment (LQA) score of 81.3%, representing an 18% improvement—the most significant jump in the hotel—with an 85% score for the F&B department overall.Drive service consistency and team engagement through effective cultural service trainings and guest service role-plays.Intern General Manager - Tonga Room | Fairmont San Francisco | San Francisco, CA | May 2025 – Aug 2025Spearheaded a dramatic improvement in guest satisfaction, elevating Tonga\'s overall rating from 3.7 to 4.2 and its OpenTable rating from 3.9 to 4.4.Managed labor and productivity for high-volume service, averaging 700 covers per night with an average check up by 13%.Successfully led the rollout of a new menu and branded merchandise, and executed high-profile private events for clients like Dead & Company and JP Morgan.Achieved an Environmental Health Consultancy (EHC) score of 80.25 through focused team leadership and performance reviews.Optimized service flow by implementing data-driven schedule changes, enhancing both team efficiency and service quality.Selected to be a part of the Pioneers of Progress (POP) team for Fairmont SF.

Education

  • European bartending school

    International bartending course, Bartending/Bartender

    2019 — 2019

  • St Joseph's Institute of Management

    Business/Commerce, General

    2014 — 2016

  • Bharathiar University

    Bachelor of Applied Science - BASc, Hotel/Motel Administration/Management

  • University of West London

    Bachelor of Arts - BA, Hospitality Administration/Management

    2018 — 2019

  • International institute of hotel management

    Hotel, Motel, and Restaurant Management

    2016 — 2019

  • Johnson & Wales University

    Master of Business Administration - MBA, Hospitality Administration/Management

  • Humphreys University

    Master of Business Administration - MBA, Organizational Leadership

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