Rakesh Thakur

About Rakesh Thakur

Hi, I’m Rakesh Thakur, a results-oriented, data driven Senior Manager with over 22 years of experience specializing in payroll management, project leadership, Program Management, US Time and Attendance Implementation and Client Services. My expertise lies in optimizing processes, driving operational efficiency, and leading high-performing teams to deliver exceptional results in fast-paced environments.I earned an MBA from Narsee Monjee Institute of Management Studies (NMIMS) and a Bachelor’s degree in Commerce from Osmania University. This educational background has equipped me with the skills needed to succeed in leadership roles and to execute strategic initiatives across different sectors.In my current role as Sr. Manager at ADP India, I lead a team responsible for resolving complex wage garnishment cases while ensuring compliance with legal regulations. I’ve introduced process improvements that reduced contact volume by 2% annually and enhanced team performance through a comprehensive training program. At Amazon, I managed payroll operations for over 1.2 million employees, significantly reducing payroll defects from 17% to 4.35% and saving over man-hours annually through automation initiatives. Managed Payroll Defects Reduction Program for Amazon Global Payroll and was instrumental in implementing a flexible Time and Attendance Tool to accommodate all mergers and acquisitions to interface with the current payroll system.Throughout my career, I’ve demonstrated a proven track record of improving efficiency, managing cross-functional teams, and implementing proactive solutions. My passion for continuous improvement and operational excellence has consistently led to better client relationships, increased accuracy, and cost savings.With a deep commitment to team development and driving meaningful change, I’m eager to take on new challenges in senior management roles. Let’s connect and explore how my expertise can contribute to the success of your organization!

Experience

1. Senior Manager - Payroll Core Data

   TriNet

   Aug 2025 — Present · Hyderabad, IN

   US Payroll Leader with proven expertise in managing large-scale payroll operations, compliance, and data governance. Currently responsible for leading the US Payroll Core Data function and establishing a new Global Capability Center (GCC) to centralize and scale payroll operations.Strong background in payroll compliance with US federal and state regulations, risk management, and audit readiness. Adept at setting governance frameworks, ensuring payroll accuracy, and driving automation to enhance efficiency and employee experience. Skilled in cross-functional collaboration with HR, Finance, Compliance, and Technology teams to deliver seamless payroll processes aligned with organizational strategy.Key Focus Areas: • Setting up and operationalizing a new GCC to support US payroll and shared services. • Leading payroll data governance and operations for high-volume US transactions. • Ensuring compliance with federal/state tax laws, labor regulations, and reporting standards. • Driving automation and system integrations to streamline US payroll processes. • Partnering with HR, Finance, and Compliance to deliver accurate, compliant, and timely payroll outcomes. • Building and mentoring high-performing payroll teams with focus on scalability and operational excellence.

Education

• Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai

  Master of Business Administration - MBA

• Osmania University

  Bachelor's degree, Commerce

  2000 — 2003

• Mount Carmel High School

  High School

  1984 — 1995