Rakesh Sinha

About Rakesh Sinha

Career Abridgment An astute professional with over 17 years of experience in Aviation Security and Customer Service. Currently working with Go Airlines (India) Ltd, at Jai Prakash Narayan International Airport, Patna as Manager-Security Operations. Competent in streamlining & improving existing systems / processes, envisioning new methodologies, future trends and driving development, direction and accomplishment. Adept in coordinating with customer & forging relations; interfacing with them to understand their requirements & provide customized services. A keen planner & implementer with track record of developing operational policies/ norms, systems & controls, motivational schemes & customer service standards. An out-of-the box thinker with exceptional communication skills & relationship building skills; strong analytical, problem solving & organizational abilities.

Experience

1. Senior Security Manager

   Go First

   Jul 2023 — Present · Patna, IN

   Managing the team of 50-60 members for the daily ground job activities, Roster for Go Airlines.\\\\n• Responsible for the On Time Performance for the incoming and outgoing Flights from my station.\\\\n• Organizing surprise checks to test the alertness and efficiency of the airline security staff.\\\\n• Taking care of Duties and responsibilities includes, daily reports and feeding this back to GM/DGM Security in the head office.\\\\n• Maintaining liaison with all airport operators, Chief Airport Security Officer (CASO), Airport Security Group (ASG) or in-charge APSU, RDCOS, BCAS, Local Police and other agencies working airport.\\\\n• Training newly appointed members of team to enhance their efficiency & training security function/Role/Responsibility and customer handling.\\\\n• Responsible for the Airlines security and safety of the passengers and taking a check on the illegal passengers & any suspicious happening within the Airport.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Gandhi Inter School, Nawada (Bihar)

  Matriculation, PHY,CHE,MATH,ENG,HIN,GEO,CIV,BIO,HIS,SAN & Adv. Math

  1992 — 1996

• Punjab Technical University

  Master of Business Administration (MBA), Marketing and HR

  2006 — 2008

• K.L.S. College, Nawada (Bihar)

  Intermediate of Science (I.Sc.), PHY, CHE & MATH

  1996 — 1998

• Magadh University

  Bachelor of Science (B.Sc.), Chemistry (Honours)

  1998 — 2001

• Lakhotia Computer Centre, Nawada (Bihar)

  Honours Diploma In Computer Science (HDCS), MS. DOS, MS. OFFICE, C++, HTML, Tally, ZAVA Script, Foxpro, Photo Shop, Internet and ETC.

  2000 — 2001