Rakesh Singh
Assistant Manager Customer Master Data Lead Genpact l Ex-Accenture
- Role
- Assistant Manager at Genpact
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Rakesh Singh
Expertise in Master Data Management Working on SAP Environment application Handles Customer, Vendor, Material and Pricing domains for multiple clients Analyze and administer requests as per the process, including Creations/Changes/Deletions in ERP SAP Prepare reports like Country Price structures, Price Lists, Customer & Vendor Partnership etc. for the client. Developed different Excel Macros for the team using VBA for reporting purposes as well as provide solutioning for the daily work performs on SAP for bulk requests which in turns reduces time and improve efficiency. Handle Client calls (Daily/Weekly) to improve efficiency in the process by giving them ideas and feedback. Creation of SOP(DTP) & their frequent updates and keep a track of all the process related exceptions by making them aware to the team. Resolves client’s queries & provide their resolution to meet the SLAs & deliverables. Doing monthly audit as part of SOX & BC controls and ensures that they are updated correctly to reflect any change in the process to maintain operational effectiveness.
Experience
Assistant Manager
Jun 2024 — Present · Noida, IN
Education
Delhi University
Bachelor of Commerce - BCom(Hons), Business/Commerce, General
Delhi University
Bachelor of Commerce - BCom, Business/Commerce, General
Indira Gandhi National Open University
Master of commerce, Business Administration and Management, General
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