Rakesh Shah

About Rakesh Shah

Currently serving as Head of HR Operations for the APAC region, a key leadership role responsible for overseeing all HR processes, ensuring operational efficiency, and aligning HR initiatives with organizational strategy.Core Responsibilities:1. Strategic Alignment: Drive HR operations to support organizational goals by leveraging HR metrics to identify workforce trends and address emerging challenges. Provide clear leadership and engage business and HR stakeholders to strengthen the HR Operations function.2. Operational Excellence: Oversee HR Services, Payroll, and Compliance to ensure seamless processes. Design and implement continuous improvement initiatives, including automation and advanced HR technologies for enhanced employee experience and self-service.3. Policy Leadership: Develop and enforce HR policies in compliance with employment legislation and industry best practices, with a strong focus on diversity, equity, and inclusion.4. Team Development: Lead and mentor the HR team to foster professional growth and elevate overall performance.5. Cross-Functional Collaboration: Partner with leadership, business teams and functions to ensure HR initiatives align with organizational priorities and compliance standards.Glance thro’ overall career:1.Overall offering more than 27+ years of strategic and operational experience in Human Resource Management2. My experience encompasses entire gamut of HR function, which includes identify, design, develop and execute HR strategies, resource planning & budgeting, Compensation & Benefits management, Performance management, Training & Leadership Development, Rewards & Recognition, Global Mobility, Change Management, HR Operations, People Analytics & dashboards 3. Expertise in design, implementation and streamlining HR policies / processes in startups, large new venture management & rapid expansion4. Specialist in M&A, Business transformation, Business Turn around and Implementing mission critical business projects successfully through innovative HR intervention 5. Well versed in preparing and effectively managing budget for the resources required for projects & subsequent expansion of project6. Acting as an escalation gate to resolve critical issues and conducting / organizing various training sessions for enhancing the performance and quality of service7. Holds distinction of implementing various techniques for improving the HR operations and the overall business8. Extremely proficient in planning, organizing, execution, negotiation and counselling skills

Experience

1. Apac Head of HR Operations

   dentsu

   Jan 2026 — Present

   Currently serving as Head of HR Operations for the APAC region, a key leadership role responsible for overseeing all HR processes, ensuring operational efficiency, and aligning HR initiatives with organizational strategy.Core Responsibilities:1. Strategic Alignment: Drive HR operations to support organizational goals by leveraging HR metrics to identify workforce trends and address emerging challenges. Provide clear leadership and engage business and HR stakeholders to strengthen the HR Operations function.2. Operational Excellence: Oversee HR Services, Payroll, and Compliance to ensure seamless processes. Design and implement continuous improvement initiatives, including automation and advanced HR technologies for enhanced employee experience and self-service.3. Policy Leadership: Develop and enforce HR policies in compliance with employment legislation and industry best practices, with a strong focus on diversity, equity, and inclusion.4. Team Development: Lead and mentor the HR team to foster professional growth and elevate overall performance.5. Cross-Functional Collaboration: Partner with leadership, business teams and functions to ensure HR initiatives align with organizational priorities and compliance standards.

Education

• R.J. College

  Bachelor of Science (B.Sc.), Statistics

  1993 — 1995

• University of Mumbai

  Master's degree, Statistics

  1996 — 1998

Skills

• Data Analysis
• Segmentation
• Mis
• Employee Engagement
• Hris
• HR Policies
• Project Management
• Human Resources Information Systems (Hris)
• Talent Acquisition
• Business Development
• Personnel Management
• Global Mobility
• Management Information Systems (Mis)
• Project Planning
• Talent Management
• Leadership
• Human Capital Management
• Analytics
• Employee Recognition
• Fiber Optics
• Vendor Management
• Management
• Market Research
• Business Intelligence
• Team Management
• Human Resources
• Program Management
• Change Management
• Analytical Skills
• Performance Management
• Telecommunications
• Analysis
• Strategy
• Surveillance
• Employee Rewards Programs