Rakesh Rane

Operations Leader | 15+ yrs in BPM & Shared Services | Process Excellence, Transition & Automation | Driving Cost, SLA & CX Outcomes

Role
Operations Lead at Accenture
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Rakesh Rane

Operations professional with 15+ years of experience across BPM, telecom and financial services environments. I specialize in leading large teams, stabilizing transitions, improving service delivery, and driving productivity, quality and customer experience outcomes.I have managed end-to-end operations, stakeholder governance, escalations, workforce planning and performance management while continuously identifying automation and process improvement opportunities.Currently focused on strengthening my expertise in project management, digital transformation and AI-led operations to deliver scalable and cost-efficient business models.Open to leadership opportunities across India and international markets.

Experience

  1. Operations Lead

    Accenture

    Feb 2026 — Present · Mumbai, IN

Skills

  • Outsourcing
  • Resource Management
  • Sla
  • Customer Satisfaction
  • Process Management
  • Quality Assurance
  • Process Excellence
  • Employee Engagement
  • Workforce Management
  • Process Improvement
  • Service Delivery
  • Leadership
  • Service Management
  • Performance Management
  • Team Management

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Rakesh Rane — Operations Lead at Accenture in Mumbai, MH, IN | Unifers