Rakesh Ramola
General Manager ITC Hotels l Hospitality Leader | Hotel Ops & Guest Experience Expert | IIM Kozhikode (MDP–CEO) | MBA Marketing | Certified in Leadership, Revenue, Diversity | Strategic Planning & AI for Business
- Role
- General Manager at ITC Hotels Limited
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rakesh Ramola
Hospitality Executive | Strategic F&B Leader | Guest Experience Champion With over…
Experience
General Manager
Aug 2025 — Present
Education
National council of vocational training - Government of India
Hospitality Administration/Management
2001 — 2003
University of Mumbai
Bachelor of Arts (B.A.)
2010 — 2013
Indian Institute of Management, Kozhikode
EMBA, Chief Executive officer (CEO) Programme, Business administration and Managment
2024 — 2025
MGM University, Aurangabad
PDDHO (Post Degree Diploma in Hotel Operation)
2024 — 2025
Techno Global University
Master of Business Administration - MBA
2021 — 2023
Northwestern University - Kellogg School of Management
Artificial Intelligence: Business Strategies and Applications
Skills
- Menu Development
- Restaurant Management
- Hotels
- Budgets
- Leadership
- Food & Beverage
- Budgeting
- Banquet Operations
- Banquets
- Menu Design
- Guest Satisfaction
- Hospitality Industry
- Pre-Opening
- Hospitality Management
- Restaurants
- Guest Service Management
- Hotel Management
- Customer Satisfaction
- Training
- Fine Dining
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