Rakesh Prabhakaran
Certified Data Analyst | Excel, Power BI (PL-300), SQL, Python, Tableau, R programming | Business Intelligence & Data-Driven Insights | Customer-Centric Analytics
- Role
- Customer Service Specialist at Clario
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Rakesh Prabhakaran
Data Analyst | Business Intelligence | Insights-Driven Decision Making Results-oriented Data Analyst with a strong foundation in SQL, Power BI, Tableau, Python, and R programming. Transitioning from a successful career in customer service and process optimization, I leverage analytical skills to extract actionable insights and improve business performance. Core Competencies: Data Cleaning, Transformation & ETL Business Intelligence & Reporting (Power BI, Tableau) SQL Query Optimization & Database Management Statistical Analysis & Predictive Modeling Customer-Centric & Operational Analytics Storytelling with Data & Decision Support Passionate about turning raw data into meaningful insights that drive business success. Always eager to learn new technologies and collaborate on data-driven solutions. Let’s connect!
Experience
Customer Service Specialist
Sep 2023 — Present · IN
Analyzed customer interaction data to identify trends and improve service efficiency.Assisted in tracking key performance metrics to enhance customer experience.Suggested process improvements based on data-driven insights.
Education
Indian institute of technology and management
Bachelor of Commerce - BCom
2010 — 2013
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