Rakesh Kumar

Vice President, Chief Outsourcing Expert - Strategic Outsourcing @SAP

Bangalore, IN

He has overseen the expansion of outsourced portfolio relationship management, growing the team size from 120 in 2008 (TCS) to by 2024 (TCS, Accenture, Capgemini, Deloitte and Epam). At present, he administers:※65 Next Generation global contracts, fixed price, that are driven by outcomes and value※€300 million portfolio※200 products with 50 SLAs/ KPIs per product※1,700 change requests processed across these contracts and product scopeThese partnerships are characterized by a highly mature governance framework, acknowledged as industry-leading by esteemed external auditors like PwC and KPMG.He is adept at facilitating quarterly \"Executive Connects\" between the SAP CIO and equivalent high-level roles at partner organizations, such as CIOs, COOs, MDs, SVPs, and VPs. Additionally, he plays a crucial role in driving senior stakeholder management both internally and within the broader ecosystem of partners.He has developed relevant ITIL 4.0 aligned practices, that serve as a foundation for governance and internal or external audits.He engages with management consultancy firms like Gartner, McKinsey, AT Kearney for benchmarking, strategic RfPs execution etc.He conceptualized \"Value Dashboard\", that goes far beyond traditional statistical dashboards. This blends intangible elements with tangibles, providing executives-friendly insights.Being extremely proactive, he embraced GenAI, leveraged SAP\'s internal tools and training programs to sharpen his skills. He creates, promotes GenAI use cases, engages to influence GitHub co-pilot licenses to partners, to match strategic interests. He designed an innovative, futuristic Fiori App that manages dynamic product scope changes across all contracts, captures its commercial value, generates invoices and serves as formal escalation tool,He established templatised contractual and operational reporting to maintain laser sharp focus, with flexibility without losing consistency.

Directors' Institute - World Council Of Directors

Independent Director

National Institute of Technology Rourkela

B.E.

Directors' Institute - World Council Of Directors

ESG / BRSR Expert Certification

Directors' Institute - World Council Of Directors

Certified Digital Director

United Business Institutes, Brussels

International Executive MBA