Rakesh Mohan

About Rakesh Mohan

I am a seasoned professional with over 18 years of experience, leveraging my expertise in software development, technical architecture, customer support, and product management to drive data-driven strategies. With a Master\'s degree in Computer Applications, my career journey spans from being an architect and technical leader at Microsoft to my current role, where I focus on deriving actionable insights from complex supportability data.Throughout my career, I have led diverse teams, including a group of technical support engineers, where I oversaw onboarding, readiness, and growth strategies. I thrive at the intersection of technology and strategy, often writing algorithms to generate high-quality insights that inform key decisions and action plans. My experience with AI-driven insights further enhances my ability to turn raw data into meaningful outcomes, optimizing support processes and improving customer satisfaction.I am passionate about creating data-driven solutions that support business growth, and I am constantly exploring new ways to leverage AI, machine learning, and advanced analytics to achieve impactful results. I am now seeking new opportunities in the management or leadership of data analyst roles, where I can contribute my deep technical expertise and strategic mindset.

Experience

1. Senior Product Manager

   Microsoft

   Oct 2025 — Present · Bengaluru, IN

   Senior Product Manager | Driving Strategic Product Innovation and Customer-Centric SolutionsAs a Senior Product Manager, I lead end-to-end product strategy and execution, transforming complex business challenges into scalable, impactful solutions. My role focuses on:Product Vision & Strategy: Defining clear roadmaps aligned with organizational goals and market trends.Cross-Functional Leadership: Collaborating with engineering, design, and business teams to deliver high-quality products.Data-Driven Decisions: Leveraging analytics and customer insights to prioritize features and optimize user experience.Innovation & Growth: Driving initiatives that enhance product adoption, improve efficiency, and deliver measurable business outcomes.Passionate about building products that empower users and create value at scale, I thrive in dynamic environments where technology meets customer needs.

Education

• Central Railway Employees High School and Junior College

  B.Com, Commerce

Skills

• Asp.net Web Api
• Xml
• Sql
• Visual C#
• Jquery
• Oracle
• Requirements Analysis
• Asp.net Mvc
• .net Framework
• Agile Methodologies
• Microsoft Sql Server
• Tfs
• Html
• Javascript
• Jira
• Web Services