Rakesh Madappa

About Rakesh Madappa

A seasoned professional with 2 decades of experience. I’ve considerable tenure with financial services, more specifically operations. In a past life, I was primarily responsible for global Cash Operations (mortgage servicing). During this time, I’ve also had the opportunity to work with other areas of mortgage servicing such as – Mortgage Insurance, Investor Expense Recovery, Government Claims (Fannie Mae & Freddie Mac), Adjustable Rate Mortgages, Payoffs & Reinstatements. A brief period of my professional journey has been with TechOp\'s consultingSince more recent times (2019), I transitioned into the insurance industry where I lead Broking Operations (Corporate Risk & Broking | Health & Benefits) and work with groups responsible for Placing and Billing insurance policies, managing the end to end administration of Claims and Accounting & Settlement for all lines of business - Aerospace, Marine, P&C, Facultative, Natural Resources, Financial Lines and Retail across multiple geographiesIf you’d like to get to know me better, please reach out to me. I’d be happy to speak with you.

Experience

1. Senior Director

   WTW

   Sep 2023 — Present · Mumbai, IN

Education

• Bangalore University

  B.com, Accounts, Tax, Cost Accounts, Financial Services, Financial Management, Banking

  1997 — 2000

Skills

• Customer Service
• Financial Modeling
• Customer Relationship Management (Crm)
• Bpo
• Mortgage Servicing
• Loan Servicing
• Management
• Banking
• Risk Management
• Team Management
• Automation
• Business Process Improvement
• Business Strategy
• Contract Negotiation
• Finance
• Mis
• Regulatory Submissions
• Leadership
• Process Transitioning
• Compliance Management
• Business Analysis
• Vendor Management
• Microsoft Office
• Business Development