Rakesh Lukhad

Senior Store Manager @Max Fashion Mena & Sea

KW

square feet store.• Volume of business 90 crore per annum.• Develop store business plan in line with business strategy • Encourage and Promote all opportunity to drive sales • Understand Customer Need and deliver through products and services • Omni Channel Order Fulfillment• Departments- Beauty, Footwear,Mens Womens, Kids, Accessories, Impulse • Responsible of Top Line and Bottom Line of store• Interpret and act on operational profit and sales reports generated from finance• customer service orientation among store employees by ensuring timely and efficient customer service• Ensure seasonal peaks, important trading/promotional events are taken account of when preparing forecasts and staff rosters• Responsible for managing the P&L and driving sales for the store through efficient store operations, visual merchandising.• Customer service delivery, motivation and retention of store personnel and adherence to company

Shobhit University

Master of Business Administration - MBA, Retail Management

Indian Institute of Management Bangalore

Operations Management, Retailing and Retail Operations

Udemy Alumni

Certified E Commerce Management Professional , Certified E Commerce Management Professional