Rakesh Kumar Srivastava

About Rakesh Kumar Srivastava

Senior IT Manager with 15+ years of extensive experience in Hospitality and Enterprise IT environments, specializing in large-scale IT infrastructure management and hotel technology systems.Currently leading IT operations at a 120-room upscale hospitality property (Ramada Plaza by Wyndham, Varanasi), managing end-to-end IT infrastructure including PMS/POS systems, enterprise Wi-Fi networks (150+ access points), IP CCTV surveillance (200+ cameras), server environments, and firewall security.Proven expertise in IDS PMS, Opera PMS, InnKey, Vista POS, GoFrugal POS, VMware virtualization, Active Directory, and multi-ISP network management.Strong track record in executing IT infrastructure upgrades, vendor management, and ensuring high availability of mission-critical systems in hospitality environments.Open to Senior IT Manager / Cluster IT Manager opportunities in the hospitality industry.

Experience

1. Information Technology Manager

   Ramada Plaza Jhv Varanasi

   Aug 2025 — Present

   Leading complete IT operations for a 120-room upscale hospitality property, including JHV Mall and Multiplex IT support- Managing PMS (IDS, InnKey), POS systems, door lock systems, and server infrastructure- Handling enterprise Wi-Fi network (150+ APs) across rooms, outdoor venues, JHV Mall, and multiplex areas- Managing multi-ISP leased line connectivity (Jio, Airtel, BSNL, etc.)- Overseeing 200+ IP CCTV surveillance systems across hotel, mall, and associated facilities including JHV Sugar premises- Administering VMware & Hyper-V virtualization environments- Leading IT procurement, vendor management, and infrastructure upgrades

Education

• Uttar Pradesh board

  Purvanchal University, IHNC private intuitive