Rakesh Kumar
Group Manager, Global Analytics, (TCF)
- Role
- Group Manager, Global Analytics, Tcf at Concentrix
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Rakesh Kumar
Experience: 25 Years Total | 20+ Years in WFM & Analytics. WFM Tools : NICE- IEX,…
Experience
Group Manager, Global Analytics, Tcf
Aug 2019 — Present · Gurugram, IN
Working as a bridge between WFM & BI teams to deliver data-driven insights that optimize workforce planning, deployment, and performance. Oversees analytics strategy, team leadership, and cross-functional collaboration to support scalable, client-focused Workforce as a Service Support. Ensures data quality & compliance, actionable reporting & analytics alignment with business goals.
Education
Symbiosis Centre for Management Studies- Pune
Master of Business Administration (M.B.A.), Marketing
2004 — 2006
Rajendra Prasad Intermediate College, Meerganj, Bareilly (UP)
High School, Science Stream
1985 — 1987
Govt Raza PG College Rampur, UP
Bachelor’s Degree, Physics, Chemistry & Math
1990 — 1993
The Institution of Electronics & Telecommunications Engineers, Lodhi Road, New Delhi.
Bachelor’s Degree, Electronics and Communications Engineering
1994 — 1998
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