Rakesh Kumar

About Rakesh Kumar

A seasoned Retail and Operations Leader with nearly 3 decades of experience in managing multi-store and multi-city operations across India. Specializing in retail, sales, and Omni-channel business models, I have expertise in B2B, B2C, and e-commerce platforms, consistently driving revenue growth and operational efficiency. As a P&L Management specialist, I have successfully managed large-scale retail operations with an annual business size of ₹1400 crores, expanding market share and optimizing profitability. My expertise in strategic Omni-channel operations integrates walk-in, sales force, and e-commerce channels, streamlining processes and enhancing customer experiences to maximize sales in diverse retail sectors, including grocery, apparel, and general merchandise. I am also proficient in end-to-end supply chain management, including inventory optimization, demand planning, procurement, logistics, and last-mile delivery, ensuring timely stock availability and smooth operations. As a visionary business development strategist, I have led growth initiatives, new store openings, category management, and product assortment strategies that have resulted in enhanced profitability and competitive positioning. In leadership, I have managed diverse teams of over 1,400 employees across multiple locations, fostering a culture of continuous learning and operational excellence. I am adept at optimizing distribution networks, improving customer service touchpoints, and aligning operational processes to enhance customer satisfaction and retention. As a creative, out-of-the-box thinker with strong leadership and communication skills, I am flexible, approachable, and driven by results, able to solve complex problems while maintaining high performance and team morale Specialties: Business Management ( P&L) People & Team management Team management Cross functional relationships Re-seller Segment HoReCa Segment Business Development New Projects Sales & Distribution Channel management Customer marketing Retail Operations Omni Channel e commerce

Experience

1. Retail Consultant

   Newaco Grupo,sa

   May 2025 — Present · Luanda, AO

   Retail Consultant | Driving Growth, Efficiency & Customer-Centric Retail StrategiesAs a Retail Consultant, I work closely with Organizations to optimize their retail performance by aligning strategy, operational efficiencies and customer experience. My expertise spans across store operations, merchandising, sales optimization, and supply chain—helping clients unlock sales & profitability while adapting to evolving consumer trends.

Education

• Indian Institute of Management Bangalore

  EGMP, General mangement

  2006 — 2007

• Osmania University

  B-com, Commerce

  1992 — 1995