Rakesh Kalwaniya
Order Processing @Jaipur Rugs
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WORK HISTORY
Order Processing @Jaipur Rugs
Jaipur, IN
Experienced in end-to-end order processing across E-commerce, B2B, B2C, and Big Box channels. I specialize in KPI tracking, performance reporting, and stock/inventory analysis for department-wise insights.Proficient in Tableau for dashboards, Salesforce for order/customer management, and ERP systems for inventory and operations. I bridge daily operations with strategic data insights to support business growth and efficiency.
EDUCATION
University of Rajasthan
Bachelor's degree, Biology/Biological Sciences, General
ABOUT RAKESH KALWANIYA
I am a sales and marketing professional with several years of experience in the social commerce industry. Currently, I am working as an Assistant Manager of Tele Sales Operations at Frontier Markets, a social commerce start-up that provides products and services to the deep rural areas with the help of rural women workforce.I have been associated with Frontier Markets for the past 4+ years and have played a crucial role in setting up the tele sales and service center from scratch. I have also built and managed a team of 30+ tele callers and developed marketing and sales tactics for over 300 SKUs, ranging from Agri input to home appliances to even financial services.Apart from my expertise in sales and marketing, I possess skills in team motivation, strategy, sales processes, team building, team leadership, sales strategy, data analysis, operations management, and team management.I hold a Bachelor\'s degree in Biology/Biological Sciences from the University of Rajasthan. If you would like to connect with me, feel free to send me a message. I am open to work and excited about new opportunities in the commerce or the BPO in any industry.
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