Rakesh Bangera

About Rakesh Bangera

Competent professional with more than 23 years of varied experience across Global…

Experience

1. Senior Payroll Implementation Analyst

   HGS

   Oct 2022 — Present · Maharashtra, IN

   Assist with the implementation process of new clients and exisiting clients : information gathering, setting up calls with client and third party HRIS vendor. enrolling employees and loading historical information in payroll platform.• Provide exceptional customer service while interacting with clients throughout the implementation process.• Manage workflow through the first few payrolls to ensure all payroll transactions are processed accurately and timely, applying multi-tasking skills in a fast-paced environment.• Acts as point of contact for clients from information intake, processing, supporting etc.• Maintain a high rate of client retention through quality service and with excellent communication skills (by phone and email)• Constant re-evaluation on clients’ needs and ensuring that they are being met.• Liaising with Legal and Billing team pertaining to MSA/ Billing and Invoicing.

Education

• DAV Arts & Commerce College

  HSC

  1996 — 1997

• shree siddhivinayagar English High School

  High School

  1994 — 1995

• S K Somaiya Vidyavihars College of Arts Science & Commerce Vidyavihar Mumbai 400 077

  Bachelor of Commerce (B.Com.)

  1999 — 2000

Skills

• Career Development
• Business Process Improvement
• Human Resources
• Bpo
• Personnel Management
• Change Management
• Transition Management
• Talent Management
• Succession Planning
• Process Improvement
• Executive Coaching
• Training
• Management
• Service Delivery
• Employee Relations
• Outsourcing
• Team Management
• Organizational Development
• Vendor Management
• Performance Management