Rak Bentley

Customer Demand Planner @Yoplait UK

Uxbridge, GB

Drive the performance of Yoplait products within multiple UK retailers being accountable for internal and external supply chain KPI’s for your customers.• Aim to be the expert for your customers on Yoplait brands and first point of contact for any queries both internally and externally.• Collaborative demand planning both internally and externally with key stakeholders for all demand including base and events for your customers including promotions, NPD etc.• Establish and build strong influential relationships with your customer’s supply chain at the relevant level. Lead regular collaborative review meetings and pro-actively challenge customers where required.• Analysing of both internal and customer data (sales, forecast, service and stock) to drive insights into the business to improve promotional performance, forecast accuracy and bias.• Promotional tracking, reporting with high level of analysis on performance with post promotional evaluations and actions• Drive best practice and adherence to the Integrated Business Planning/ Sales & Operations Planning demand processes.• Always looking for improvement in ways of working using high level of analysis to meet KPI targets.• Explore ways to develop your customers both internally and externally resulting in shared business benefits logistics, on shelf availability and wastage.• Supporting the Demand & Customer Collaboration Manager and deputising when necessary

Assumption University

Master of Science (MSc), Computer and Engineering Management

Université Paris-Sorbonne

French B2, French

Université Paris-Sorbonne

French B1, French

Alliance Française de Paris

French B1, French

Assumption University

Bachelor of Arts (B.A.), Business English