Rajul Gupta
Customer Success Manager @Pazcare
Signup · Get unlimited contacts
WORK HISTORY
Customer Success Manager @Pazcare
Bengaluru South, IN
What’s My Role? I’ll be point of contact person for all things benefits/Insurance-related. After Onboarding Clients to their policy management.• Client & Requirement Management – Serve as the primary liaison between clients and internal teams,gathering requirements and ensuring seamless policy execution.• Cross-Functional Coordination – Work with operations, finance, and tech teams to streamline policylifecycle, reducing turnaround time by 25%.• Process Optimization – Implemented workflow improvements, accelerating RFQ/QCR delivery, ensuringtimely renewals and 92% client retention.• Risk & Issue Resolution – Led resolution of 200+ policy-related issues monthly, achieving a 90% first-callresolution rate.• Project Execution & Reporting – Drive end-to-end client lifecycle execution while providing data-backedinsights, improving transparency by 80%.
EDUCATION
Anglo Vedic Convent School - Bahjoi Moradabad
Class 12, Science
Christ University, Bangalore
Bachelor of Business Administration - BBA, Business Analytics
ABOUT RAJUL GUPTA
I\'ve spent the last 3+ years making sure clients stay, accounts renew, and projects get…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.